SpinHello – Terms of Use

Last updated: November 25, 2025

These Terms of Use (“Terms”) are a legal agreement between you and flick-it, LLC (“flick-it,” “we,” “us,” or “our”) that govern your access to and use of:

our website at https://spinhello.com,
our mobile application SpinHello, and
any other websites, apps, or services that link to these Terms (collectively, the “Services”).

By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. About SpinHello

SpinHello is a social video chat and matchmaking platform that connects users in live video sessions based on their selected moods and preferences, and allows them to talk, add friends, and send reactions.

The Services are intended for social interaction and entertainment only. We do not guarantee any particular result or relationship.

2. Eligibility

You may use the Services only if all of the following are true:

You are at least 18 years old, or the age of majority in your jurisdiction, whichever is higher.
You are legally able to enter into a binding contract.
You are not prohibited from using the Services under any applicable law.
You have not previously been banned or suspended from SpinHello or any other service operated by flick-it, LLC, unless we’ve expressly allowed you to return.
You are not required to register as a sex offender in any jurisdiction.

If any of the above ceases to be true, you must stop using the Services and delete your account.

3. Your Account

3.1 Registration

To use certain features (like live video chat, adding friends, or sending reactions), you must create an account. You may be able to sign up with:

email and password, and/or
third-party social logins (e.g., Facebook, X, or other providers we support).

You agree to provide accurate, current, and complete information during registration and to keep it up to date.

3.2 Account Security

You are responsible for:

maintaining the confidentiality of your login credentials, and
all activities that occur under your account.

If you believe your account has been compromised, you must promptly contact us at spinhello@md416.com.

We are not liable for any loss or damage arising from your failure to safeguard your account.

3.3 One Account Per Person

Unless we explicitly approve otherwise, you may not create or maintain more than one account.

4. Description of the Services

SpinHello may include, among other things:

Random or mood-based video matchmaking with other users
One-to-one live video chat
Reactions, emojis, and other interactive features
Friend requests and friend lists
Account/profile settings and customization
In-app notifications and updates

We may modify, suspend, or discontinue all or part of the Services at any time, with or without notice.

We do not guarantee:

that you will be matched with any particular user,
that matches will last for any particular duration, or
that the Services will be available at all times or in all locations.

5. Your Responsibilities and Community Rules

SpinHello is a live social environment. To keep it safe and enjoyable, you agree not to:

Harass, threaten, or abuse others.
- No bullying, stalking, or encouraging self-harm.
Share or request sexual content involving minors, or sexualize minors in any way.
- Absolutely no child exploitation or underage sexual content, ever.
Share illegal, harmful, or hateful content, including:
- threats of violence,
- extremist propaganda,
- content that promotes discrimination or hate based on race, ethnicity, religion, gender, sexual orientation, or other protected characteristics.
Share explicit sexual or pornographic content, if doing so violates:
- applicable laws, or
- the age rating/usage rules of SpinHello or the app stores where it is distributed.
Impersonate any person or entity, or misrepresent your identity, age, or affiliation.
Share others’ personal or confidential information without their consent (doxxing).
Use the Services for scams or fraud, including:
- phishing,
- fake investment schemes,
- identity theft,
- payment fraud.
Use automated tools or bots to access or interact with the Services, unless we provide an official API and you are authorized to use it.
Interfere with or disrupt the Services, including:
- attempting to bypass security or moderation,
- reverse engineering the app or client,
- injecting malicious code or malware.
Circumvent bans or blocks, such as:

creating new accounts,
using different devices or IPs,
manipulating device identifiers,
after you have been suspended or banned.

We may publish more detailed Community Guidelines within the app or on our website. Those guidelines are incorporated into these Terms. If there is a conflict between the guidelines and these Terms, these Terms control.

6. User Content

6.1 Definitions

“User Content”: any content you create, upload, stream, or otherwise provide through the Services, including video, audio, reactions, messages, profile information, and other materials.
“Other Users’ Content”: content that other users create or share via the Services.

6.2 You Own Your Content

You retain ownership of your User Content. These Terms do not transfer ownership to us.

However, you grant us certain rights so we can operate and improve the Services.

6.3 License You Grant to Us

By using the Services and providing User Content, you grant flick-it, LLC a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

host, store, reproduce, display, perform, and distribute your User Content;
modify, adapt, and create derivative works from your User Content (for example, to transcode or compress a video for different devices);
use your User Content to operate, maintain, improve, promote, and protect the Services.

This license lasts for as long as your User Content is available on or through the Services, plus a reasonable period afterward for backup, archival, and legal purposes, subject to applicable law.

6.4 Your Content Responsibilities

You are solely responsible for your User Content. You promise that:

you have the rights needed to grant the license above;
your User Content does not violate these Terms, any law, or any third party’s rights (including copyright, privacy, and publicity);
the people appearing in your content have given any necessary consent (where required by law).

We are not obligated to monitor User Content, but we may remove or restrict content at our discretion if we believe it violates these Terms or applicable law.

6.5 Other Users’ Content

Other users also retain ownership of their content. You may view and interact with Other Users’ Content only through the Services and only for personal, non-commercial purposes consistent with these Terms.

You may not:

record, download, or redistribute Other Users’ Content outside the Services (e.g., screen recording someone’s video and posting it elsewhere) without their explicit permission and without complying with applicable law.

7. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and share your personal information.

By using the Services, you acknowledge that your personal information will be processed as described in the Privacy Policy.

If there is any conflict between these Terms and the Privacy Policy with respect to how we handle your personal information, the Privacy Policy controls.

8. Third-Party Services & Social Logins

8.1 Third-Party Services

We may integrate or rely on third-party services such as:

hosting and infrastructure providers,
video/audio service providers,
analytics and crash reporting tools,
marketing tools, and
payment processors (if you make purchases).

Those third parties may have their own terms and privacy policies. We are not responsible for their content, policies, or practices.

Your use of any third-party services is at your own risk and may be subject to separate agreements between you and those third parties.

8.2 Social Logins

If you register or log in using a social media account (e.g., Facebook, X), we may receive certain profile information from the social media provider, as described in our Privacy Policy.

We use this information only as described in our Privacy Policy and these Terms. We do not control how the social media provider uses your information. You should review their terms and privacy policy as well.

9. Purchases, Subscriptions, and Virtual Items (If Applicable)

If SpinHello does not yet sell any subscriptions or in-app items, you can keep this section as future-proofed or remove/trim it.

If you purchase any paid features, subscriptions, or virtual items through the Services (“Paid Features”):

Billing via App Stores or Payment Providers
- If you purchase through an app store (e.g., Apple App Store, Google Play), their terms govern billing, refunds, and cancellations.
- You may need to manage or cancel subscriptions via your app store account settings.
No Cash Value for Virtual Items
- Any virtual tokens, credits, or similar items do not represent real money and cannot be redeemed for cash, except where required by law.
Refunds
- Except where required by law or expressly stated otherwise, all purchases are final and non-refundable.
Changes to Paid Features
- We may modify, suspend, or discontinue Paid Features at any time, including changing prices or availability, subject to applicable law.

10. Suspension and Termination

We may suspend, limit, or terminate your access to the Services (including your account) at any time, with or without notice, if:

we believe you have violated these Terms, our Privacy Policy, or any applicable law;
we suspect fraud, abuse, or security risk;
your use may harm us, the Services, or other users; or
we decide to discontinue the Services in whole or in part.

You may stop using the Services at any time and may be able to delete your account through the app or by contacting us at spinhello@md416.com.

If your account is terminated (by you or us):

your license to use the Services ends immediately;
we may retain certain information as described in our Privacy Policy (e.g., for legal or security reasons);
we are not required to provide refunds for any amounts you have paid, except where required by law.

Sections of these Terms that by their nature should survive termination (including ownership, licenses, disclaimers, limitation of liability, and dispute resolution) will continue in effect.

11. Disclaimers

To the fullest extent allowed by law:

The Services are provided on an “AS IS” and “AS AVAILABLE” basis.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
We make no warranties (express or implied) about:
- merchantability,
- fitness for a particular purpose,
- non-infringement, or
- correctness or reliability of any content (including User Content).
We do not control or endorse any content or behavior of users. You may encounter content you find offensive or inappropriate. You use the Services at your own risk.

Nothing in these Terms is intended to limit any non-waivable legal rights you may have under applicable law.

12. Limitation of Liability

To the fullest extent allowed by law:

flick-it, LLC, its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages; or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Services.
Our total aggregate liability to you for all claims related to the Services will be limited to the greater of:
1. US $100, or
2. the amount you paid to us (if any) for Paid Features in the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations or exclusions of liability. In those cases, our liability will be limited to the maximum extent allowed by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless flick-it, LLC, its affiliates, officers, directors, employees, and agents from and against any claims, demands, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

your use of the Services;
your User Content;
your violation of these Terms or any applicable law; or
your violation of any third-party right, including any intellectual property or privacy right.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.

14. Governing Law and Dispute Resolution

You should confirm this section with a lawyer for your jurisdiction.

These Terms and your use of the Services are governed by the laws of California, without regard to its conflict of laws principles.

You agree that any disputes that are not subject to mandatory arbitration (if you later add an arbitration clause) will be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of such courts.

You should seek legal advice before adding any arbitration and class-action waiver language, as those are jurisdiction-sensitive.

15. Changes to These Terms

We may update these Terms from time to time.

When we make changes:

we will update the “Last updated” date at the top; and
we may provide additional notice (for example, in-app or by email) if the changes are material.

Your continued use of the Services after the updated Terms become effective means you accept the changes. If you do not agree, you must stop using the Services and, if applicable, delete your account.

16. Contact Us

If you have any questions or comments about these Terms, you may contact us at:

flick-it, LLC
Email: spinhello@md416.com
Website: https://spinhello.com

Terms of Use